Built on trust. Secured for scale.

Enterprise-grade security, privacy, and compliance infrastructure for agencies and their clients.

Privacy, Security & Compliance

All Systems Operational

SOC 2 Type II

Audited & verified

HighLevel undergoes annual SOC 2 Type II assessments. This attestation verifies that our internal controls for security, availability, and confidentiality meet the rigorous standards established by the AICPA.

EU Data Privacy Framework

Global data protection

We maintain certification under the EU-U.S. Data Privacy Framework. This ensures lawful transfer mechanisms and regulatory compliance for personal data moving between the European Union and the United States.

GDPR

Privacy law ready

HighLevel complies with global privacy laws, including the GDPR, U.S. state privacy laws like the CCPA, and CAN-SPAM. We also give you the tools to do the same: manage user consent, fulfill data access and deletion requests, and maintain compliance across your entire sub-account network, wherever your customers are located..

HIPAA

HIPAA ready

Securely manage Protected Health Information (PHI) with enterprise-grade encryption. We support Business Associate Agreements (BAAs) to ensure your agency meets all regulatory standards for healthcare clients.

The four pillars of security

Infrastructure security

Hosted on Google Cloud Platform (GCP)
Encryption: TLS 1.2+ (in transit) and AES-256 (at rest)
DDoS mitigation & Web Application Firewall (WAF)

Product security

Focus on what the user can control
Two-Factor Authentication (2FA) enforcement
Granular User Permissions & Audit Logs
Single Sign-On (SSO)

Operational security

Mandatory employee background checks
Continuous security training
Vendor Risk Management (VRM) protocols

Application security

Regular third-party Penetration Testing
Responsible Disclosure Program
Automated vulnerability scanning
Shift-Left Security for development